vision
“To be The best recognized healthcare trade service provider.”
At City Pharmaceutical Co., we are committed to delivering healthcare solutions that enhance quality of life. As we look to the future, our ambition is to continue being the leading name in healthcare distribution across the UAE. To achieve this, we continuously refine our business strategies to meet the evolving needs of our customers and partners. We firmly believe that our success is driven by a highly skilled, engaged, and collaborative team, dedicated to excellence in every aspect of our work.
Mission
At City Pharmaceutical Co., our mission is to remain a leader in the UAE healthcare sector, setting benchmarks in quality, professionalism, and distribution . We are dedicated to delivering high-quality healthcare distribution services, working alongside our partners to foster a healthier community by introducing the latest and most advanced healthcare products to the UAE market. With a focus on state-of-the-art KEZAD warehouse infrastructure, we aim to contribute to the advancement of the UAE healthcare industry. Guided by our commitment to exceptional patient care, we prioritize the highest standards in product quality, employee integrity, and our relationships with customers and partners. Through innovation and continuous improvement, we strive to strengthen our position as a trusted market leader.
Grounded in our Values
Building Trust Through Our Core Values
Integrity
We conduct ourselves with the utmost honesty and transparency in all our dealings. This means upholding the highest ethical standards and earning the trust of our customers, partners, and the communities we serve.
Inclusion
We foster a diverse and inclusive environment, valuing the unique perspectives and experiences of our team members and partners. This collaborative spirit allows us to deliver the best possible solutions for the healthcare needs of the entire UAE.
Customer-First
The well-being of our customers, which includes healthcare institutions and ultimately patients, is paramount. We prioritize their needs and strive to deliver exceptional service and support at every touchpoint.
Accountability
We take full responsibility for our actions and decisions. This means adhering to the highest quality standards, delivering on our promises, and continuously seeking improvement in all aspects of our operations.
Respect
We treat everyone with dignity and respect, fostering a collaborative environment both internally and externally. This respect extends to patients, healthcare providers, partners, and the communities we serve.
Excellence
We are relentlessly committed to excellence in everything we do. This means sourcing the highest quality products, maintaining a robust supply chain, and continuously evolving to meet the ever-changing needs of the healthcare landscape.